{"id":348,"date":"2022-06-04T02:39:35","date_gmt":"2022-06-04T02:39:35","guid":{"rendered":"https:\/\/malooequitrade.com\/?page_id=348"},"modified":"2022-06-04T02:47:39","modified_gmt":"2022-06-04T02:47:39","slug":"investor-charter-annexure-b-april-2022","status":"publish","type":"page","link":"https:\/\/malooequitrade.com\/index.php\/investor-charter-annexure-b-april-2022\/","title":{"rendered":"Investor Charter (Annexure-B) April-2022"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"348\" class=\"elementor elementor-348\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2278dbb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2278dbb1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f10174a\" data-id=\"f10174a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-444d10ef elementor-widget elementor-widget-heading\" data-id=\"444d10ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Investor Charter (Annexure-B) April-2022<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cdd4082 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cdd4082\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7ccea1\" data-id=\"e7ccea1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1947144 elementor-widget elementor-widget-text-editor\" data-id=\"1947144\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h5><strong><b>MALOO EQUITRADE<\/b><\/strong><\/h5>\n<strong>\u201cWARDLEY<\/strong><strong>\u00a0<\/strong><strong>HOUSE\u201d<\/strong><strong>\u00a0<\/strong><strong>25,<\/strong><strong>\u00a0<\/strong><strong>Swallow<\/strong><strong>\u00a0<\/strong><strong>Lane,<\/strong><strong>\u00a03<\/strong><strong><sup>rd<\/sup><\/strong><strong>\u00a0<\/strong><strong>Floor,<\/strong><strong>\u00a0<\/strong><strong>Kolkata-<\/strong><strong>700001<\/strong>\n<br>\n<strong><u>MEMBER<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>:<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>NSE.<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>SEBI<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>Reg.<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>No.:INZ000204036<\/u><\/strong>\n<br>\n<br>\nAnnexure\u00a0\u2013\u00a0B\n<h5><strong><b>Investor<\/b><\/strong><strong><b>\u00a0<\/b><\/strong><strong><b>Complaints<\/b><\/strong><strong><b>\u00a0<\/b><\/strong><strong><b>Data<\/b><\/strong><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5a03a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5a03a2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ed968a\" data-id=\"9ed968a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00b681a elementor-widget elementor-widget-text-editor\" data-id=\"00b681a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong>Data<\/strong><strong>\u00a0<\/strong><strong>for<\/strong><strong>\u00a0<\/strong><strong>month<\/strong><strong>\u00a0<\/strong><strong>ending<\/strong><strong>\u00a0<\/strong><strong>April<\/strong><strong>\u00a0<\/strong><strong>&#8211;<\/strong><strong>\u00a0<\/strong><strong>2022<\/strong>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\" width=\"26\"><strong>S<\/strong><strong>\u00a0<\/strong><strong>N<\/strong><\/td>\n<td rowspan=\"2\" width=\"120\"><strong>Received<\/strong><strong>\u00a0<\/strong><strong>from<\/strong><\/td>\n<td rowspan=\"2\" width=\"66\"><strong>Carried forward <\/strong><strong>from <\/strong><strong>previous<\/strong>\n\n<strong>month<\/strong><\/td>\n<td rowspan=\"2\" width=\"72\"><strong>Received <\/strong><strong>during <\/strong><strong>the <\/strong><strong>month<\/strong><\/td>\n<td rowspan=\"2\" width=\"60\"><strong>Total <\/strong><strong>Pending<\/strong><\/td>\n<td rowspan=\"2\" width=\"72\"><strong>Resolved*<\/strong><\/td>\n<td colspan=\"2\" width=\"138\"><strong>Pending at the end of <\/strong><strong>the<\/strong><strong>\u00a0<\/strong><strong>month**<\/strong><\/td>\n<td rowspan=\"2\" width=\"84\"><strong>Average <\/strong><strong>Resolution <\/strong><strong>time^<\/strong>\n\n<strong>(in<\/strong><strong>\u00a0<\/strong><strong>days)<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"66\"><strong>Pending <\/strong><strong>for<\/strong><strong>\u00a0<\/strong><strong>less than 3 <\/strong><strong>months<\/strong><\/td>\n<td width=\"72\"><strong>Pending <\/strong><strong>for<\/strong><strong>\u00a0<\/strong><strong>more than 3 <\/strong><strong>months<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"26\">1<\/td>\n<td width=\"120\">Directly\u00a0from Investors<\/td>\n<td width=\"66\">0<\/td>\n<td width=\"72\">0<\/td>\n<td width=\"60\">0<\/td>\n<td width=\"72\">0<\/td>\n<td colspan=\"2\" width=\"138\">0<\/td>\n<td width=\"84\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"26\">2<\/td>\n<td width=\"120\">SEBI (SCORES)<\/td>\n<td width=\"66\">0<\/td>\n<td width=\"72\">0<\/td>\n<td width=\"60\">0<\/td>\n<td width=\"72\">0<\/td>\n<td colspan=\"2\" width=\"138\">0<\/td>\n<td width=\"84\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"26\">3<\/td>\n<td width=\"120\">Stock Exchanges<\/td>\n<td width=\"66\">0<\/td>\n<td width=\"72\">0<\/td>\n<td width=\"60\">0<\/td>\n<td width=\"72\">0<\/td>\n<td colspan=\"2\" width=\"138\">0<\/td>\n<td width=\"84\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"26\">4<\/td>\n<td width=\"120\">Other\u00a0Sources (if any)<\/td>\n<td width=\"66\">0<\/td>\n<td width=\"72\">0<\/td>\n<td width=\"60\">0<\/td>\n<td width=\"72\">0<\/td>\n<td colspan=\"2\" width=\"138\">0<\/td>\n<td width=\"84\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"26\">&nbsp;<\/td>\n<td width=\"120\">&nbsp;<\/td>\n<td width=\"66\">&nbsp;<\/td>\n<td width=\"72\">&nbsp;<\/td>\n<td width=\"60\">&nbsp;<\/td>\n<td width=\"72\">&nbsp;<\/td>\n<td colspan=\"2\" width=\"138\">&nbsp;<\/td>\n<td width=\"84\">&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"26\">5<\/td>\n<td width=\"120\"><strong>Grand Total<\/strong><\/td>\n<td width=\"66\"><strong>0<\/strong><\/td>\n<td width=\"72\"><strong>0<\/strong><\/td>\n<td width=\"60\"><strong>0<\/strong><\/td>\n<td width=\"72\"><strong>0<\/strong><\/td>\n<td colspan=\"2\" width=\"138\"><strong>0<\/strong><\/td>\n<td width=\"84\"><strong>0<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n&nbsp;\n\n<strong><u>Trend<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>of<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>monthly<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>disposal<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>of<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>complaints<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>FY<\/u><\/strong><strong><u>\u00a0<\/u><\/strong><strong><u>2022-<\/u><\/strong><strong><u>2023<\/u><\/strong>\n\n<strong>\u00a0<\/strong>\n<table>\n<tbody>\n<tr>\n<td width=\"45\"><strong>SN<\/strong><\/td>\n<td width=\"141\"><strong>Month<\/strong><\/td>\n<td width=\"139\"><strong>Carried<\/strong><strong>\u00a0<\/strong><strong>forward<\/strong> <strong>from<\/strong><strong>\u00a0<\/strong><strong>previous<\/strong><strong>\u00a0<\/strong><strong>month<\/strong><\/td>\n<td width=\"91\"><strong>Received<\/strong><\/td>\n<td width=\"104\"><strong>Resolved*<\/strong><\/td>\n<td width=\"106\"><strong>Pending**<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"45\"><strong>1<\/strong><\/td>\n<td width=\"141\">April\u00a0-2022<\/td>\n<td width=\"139\">0<\/td>\n<td width=\"91\">0<\/td>\n<td width=\"104\">0<\/td>\n<td width=\"106\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"45\"><strong>\u00a0<\/strong><\/td>\n<td width=\"141\">&nbsp;<\/td>\n<td width=\"139\">&nbsp;<\/td>\n<td width=\"91\">&nbsp;<\/td>\n<td width=\"104\">&nbsp;<\/td>\n<td width=\"106\">&nbsp;<\/td>\n<\/tr>\n\n<tr>\n<td width=\"45\">&nbsp;<\/td>\n<td width=\"141\"><strong>Grand<\/strong><strong>\u00a0Total<\/strong><\/td>\n<td width=\"139\"><strong>0<\/strong><\/td>\n<td width=\"91\"><strong>0<\/strong><\/td>\n<td width=\"104\"><strong>0<\/strong><\/td>\n<td width=\"106\"><strong>0<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<strong>\u00a0<\/strong>\n\n*Should\u00a0include\u00a0complaints\u00a0of\u00a0previous\u00a0months\u00a0resolved\u00a0in\u00a0the\u00a0current\u00a0month,\u00a0if\u00a0any.\n\n**Should\u00a0include\u00a0total\u00a0complaints\u00a0pending\u00a0as\u00a0on\u00a0the\u00a0last\u00a0day\u00a0of\u00a0the\u00a0month,\u00a0if\u00a0any.\u00a0^Average resolution time is the sum total of time taken to resolve each complaint in the\u00a0current month divided by total number of complaints resolved in the current month.\n\n&nbsp;<br>\n\n<strong>Trend<\/strong><strong>\u00a0<\/strong><strong>of<\/strong><strong>\u00a0<\/strong><strong>annual<\/strong><strong>\u00a0<\/strong><strong>disposal<\/strong><strong>\u00a0<\/strong><strong>of<\/strong><strong>\u00a0<\/strong><strong>complaints<\/strong><strong>\u00a0<\/strong><strong>Last<\/strong><strong>\u00a0<\/strong><strong>5<\/strong><strong>\u00a0<\/strong><strong>Years.<\/strong>\n<table>\n<tbody>\n<tr>\n<td width=\"38\"><strong>SN<\/strong><\/td>\n<td width=\"125\"><strong>Year<\/strong><\/td>\n<td width=\"130\"><strong>Carried<\/strong><strong>\u00a0<\/strong><strong>forward<\/strong><strong>\u00a0<\/strong><strong>from <\/strong><strong>previous<\/strong><strong>\u00a0<\/strong><strong>year<\/strong><\/td>\n<td width=\"125\"><strong>Received<\/strong>\n\n<strong>during<\/strong><strong>\u00a0<\/strong><strong>the<\/strong><strong>\u00a0<\/strong><strong>year<\/strong><\/td>\n<td width=\"104\"><strong>Resolved <\/strong><strong>during<\/strong><strong>\u00a0<\/strong><strong>the<\/strong><strong>\u00a0<\/strong><strong>year<\/strong><\/td>\n<td width=\"104\"><strong>Pending<\/strong><strong>\u00a0<\/strong><strong>at<\/strong><strong>\u00a0<\/strong><strong>the <\/strong><strong>end<\/strong><strong>\u00a0<\/strong><strong>of<\/strong><strong>\u00a0<\/strong><strong>the<\/strong><strong>\u00a0<\/strong><strong>year<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"38\">1<\/td>\n<td width=\"125\">2018-19<\/td>\n<td width=\"130\">0<\/td>\n<td width=\"125\">0<\/td>\n<td width=\"104\">0<\/td>\n<td width=\"104\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"38\">2<\/td>\n<td width=\"125\">2019-20<\/td>\n<td width=\"130\">0<\/td>\n<td width=\"125\">0<\/td>\n<td width=\"104\">0<\/td>\n<td width=\"104\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"38\">3<\/td>\n<td width=\"125\">2020-21<\/td>\n<td width=\"130\">0<\/td>\n<td width=\"125\">0<\/td>\n<td width=\"104\">0<\/td>\n<td width=\"104\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"38\">4<\/td>\n<td width=\"125\">2021-22<\/td>\n<td width=\"130\">0<\/td>\n<td width=\"125\">0<\/td>\n<td width=\"104\">0<\/td>\n<td width=\"104\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"38\">5<\/td>\n<td width=\"125\">2022-23<\/td>\n<td width=\"130\">0<\/td>\n<td width=\"125\">0<\/td>\n<td width=\"104\">0<\/td>\n<td width=\"104\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"38\">&nbsp;<\/td>\n<td width=\"125\"><strong>Grand<\/strong><strong>\u00a0Total<\/strong><\/td>\n<td width=\"130\"><strong>0<\/strong><\/td>\n<td width=\"125\"><strong>0<\/strong><\/td>\n<td width=\"104\"><strong>0<\/strong><\/td>\n<td width=\"104\"><strong>0<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Investor Charter (Annexure-B) April-2022 MALOO EQUITRADE \u201cWARDLEY\u00a0HOUSE\u201d\u00a025,\u00a0Swallow\u00a0Lane,\u00a03rd\u00a0Floor,\u00a0Kolkata-700001 MEMBER\u00a0:\u00a0NSE.\u00a0SEBI\u00a0Reg.\u00a0No.:INZ000204036 Annexure\u00a0\u2013\u00a0B Investor\u00a0Complaints\u00a0Data Data\u00a0for\u00a0month\u00a0ending\u00a0April\u00a0&#8211;\u00a02022 S\u00a0N Received\u00a0from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the\u00a0month** Average Resolution time^ (in\u00a0days) Pending for\u00a0less than 3 months Pending for\u00a0more than 3 months 1 Directly\u00a0from Investors 0 0 0 0 0 0 2 &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/malooequitrade.com\/index.php\/investor-charter-annexure-b-april-2022\/\"> <span class=\"screen-reader-text\">Investor Charter (Annexure-B) April-2022<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"_links":{"self":[{"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/pages\/348"}],"collection":[{"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/comments?post=348"}],"version-history":[{"count":7,"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/pages\/348\/revisions"}],"predecessor-version":[{"id":356,"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/pages\/348\/revisions\/356"}],"wp:attachment":[{"href":"https:\/\/malooequitrade.com\/index.php\/wp-json\/wp\/v2\/media?parent=348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}